FAQ
FAQ
Frequently Asked Questions
1. What materials do you use in your mosaics?
At Mix Mo, we use a variety of sustainable and recycled materials in our mosaics. Our goal is to create beautiful art while being environmentally conscious.
3. How do I place an order?
You can place an order directly on our website. Browse our collection, select the product you like, and proceed to checkout. If you need help or want a custom piece, feel free to contact us.
5. How long does it take to create a custom mosaic?
The time it takes to create a custom mosaic depends on the size and complexity of the design. Typically, it can take anywhere from 2 to 6 weeks. We will provide an estimated timeline when you place your order.
7. Can I return or exchange a product?
We only accept returns or exchanges for defective products. Custom-made or personalized items cannot be returned unless there is a defect. Please contact us within 14 days of receiving the product to arrange a return.
9. What payment methods do you accept?
We accept all major credit and debit cards, as well as other online payment methods specified on our website. All transactions are secure and encrypted.
2. Can I request a custom mosaic design?
Yes! We offer custom mosaic designs based on your preferences. Whether it’s a personalized portrait, a unique design, or a specific color scheme, we can bring your vision to life. Contact us for more details.
4. Do you ship internationally?
Yes, we offer international shipping. Shipping times and costs will vary depending on your location. Please check our shipping page for more information.
6. What if my product arrives damaged?
We take great care in packaging our products to ensure they arrive safely. However, if your product arrives damaged, please contact us within 7 days of receiving it, and we will arrange a replacement or refund.
8. How do I care for my mosaic art?
To keep your mosaic art looking its best, simply dust it with a soft cloth. For larger pieces or outdoor mosaics, you may occasionally clean them with mild soap and water. Avoid using harsh chemicals or abrasive cleaners.
10. How can I contact you if I have more questions?
You can reach us through our Contact Us page or by emailing us at info@mixmo.me. We are happy to assist you with any inquiries or requests.
- +962 787418689
Let's Find You Together The Place You Deserve
Explore the art of mosaics with Mix Mo. Each piece is crafted with care, blending tradition with innovation to bring beauty and sustainability to your home. Discover the perfect design that reflects your style.